Frequently Asked Questions
Everything you need to know about our custom apparel and gear.
How long will it take for my order to ship?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping varies by location and customs processing.
What is your return policy for apparel?
We accept returns on unworn, unwashed clothing with original tags attached within 30 days of purchase. Please note that custom-made or limited edition items may be final sale.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
Do you ship internationally?
Yes, we ship our custom gear worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific country and region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Lowbrow Customs screen-printed shirts?
To preserve the life of the print and fabric, we recommend washing inside out in cold water and tumble drying on low heat or hanging to dry.